
Building a proficient, passionate, and talented team is the key to a successful operation. To build such a team, you need to know how to delegate responsibilities, resolve conflicts, identify resources, and keep your team sharp and motivated. These skills are covered by the following topics:
Steps of Successful Communication and Delegation
- What makes a successful communicator and how can that skill integrate with Delegation?
Conflict Resolution in the Workplace
- Learn skills to identify the problems bringing about the conflict as well as steps toward resolution and combating roadblocks.
Assessing Resource Needs - Building a Team
- What are your needs? How do you rate your current team?
Developing a Recruitment and Hiring Strategy
- What to look for in a good candidate. Interviewing skills and pitfalls as well as motivation and retention.
Instructors for Session 2:
Carl Anderson, GISP
Clare Brown, GISP
Proceed to Session 3
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